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Business Process Management


Dozent/in Prof. Dr. Jan vom Brocke
Veranstaltungsart Vorlesung
Code FS211064
Semester Frühjahrssemester 2021
Durchführender Fachbereich Wirtschaftswissenschaften
Studienstufe Master
Termin/e Fr, 05.03.2021, 12:15 - 18:00 Uhr
Sa, 06.03.2021, 08:15 - 12:00 Uhr
Fr, 26.03.2021, 12:15 - 18:00 Uhr
Sa, 27.03.2021, 08:15 - 12:00 Uhr
Fr, 14.05.2021, 10:15 - 14:00 Uhr
Umfang 2 Semesterwochenstunden
Turnus blocked dates
Inhalt Managing business processes has always been key to management science and practice. Today, driven by pervasive digitalization, capabilities of analyzing, improving and innovating business processes are of ever higher importance than ever before. They are subject to everyday business and for many organizations they are vital for succeeding in competitive markets. Innovative technology, such as blockchain, data analytics, artificial intelligence and Internet of Things (IoT), in specific, drive both speed and extent of market change. Modern business process management (BPM) does not only focus on processes inside an organization, but increasingly focusses on creating and managing processes in emerging ecosystems of co-innovating organizations. Against this backdrop, this lecture provides a theoretically sound and practically relevant introduction to Business Process Management (BPM). In a nutshell, BPM concerns the development of capabilities to plan, design and manage work in organizations. While early contributions to BPM have primarily focused on modeling processes, contemporary BPM – as thought in this class – focuses on the development of organizational capabilities to empowering enterprises to compete in excellence and innovation. Contemporary BPM enables organization to continuously reflect their business processes, and evaluate them in light of dynamically changing markets and technology. It provides means for managers to systematically analyze and engineer as well as to successfully transform processes. The course applies a well-established Six Elements Framework for BPM, comprising of capabilities in: Strategic Alignment, Governance, Methods, IT, People und Culture. Each capability area will be introduced in detail and cases will be discussed to how organizations develop capabilities across all six capability areas. The framework also provides the structure for two seminal BPM books we use in class: the BPM Handbook and the BPM Cases Book. That way, students will be provided a well thought through structure that is used throughout class as well in the reading material.
Lernziele Participants will be able to
(1) Use BPM as an approach for systematically designing and managing business processes in organizations,
(2) Develop tailor-made BPM-strategies and roadmaps considering the specific requirements of an organization,
(3) Systematically design processes, to efficiently implement both existing business and new business opportunities,
(4) Systematically consider both challenges and opportunities of digital innovation and transformation in their BPM work, and (5) Provide an organizational frame to allow for continuing and sustaining BPM in organizations as new challenges and opportunities arise in ever faster speed.
Voraussetzungen Bachelor degree in a business or computer science related topic.
Sprache Englisch
Anmeldung To attend the course / exercise, registration via e-learning platform OLAT is required. Registration is possible from 8 February to 5 March 2021. The students themselves are responsible for checking the creditability of the course to their course of study. Direct link to OLAT course: https://lms.uzh.ch/url/repositoryentry/16940630349
Prüfung ***IMPORTANT*** In order to acquire credits, resp. to take the examination, registration via the Uni Portal within the examination registration period is ESSENTIALLY REQUIRED. Further information on registration: www.unilu.ch/wf/pruefungen
Abschlussform / Credits Individual/group presentation / 3 Credits
Hörer-/innen Ja
Kontakt jan.vom.brocke@uni.li
http://www.janvombrocke.com
Literatur vom Brocke, J., Mendling, J. (Eds.) (2018), BPM Cases. Digital Innovation and Business Transformation in Practice, Berlin: Springer, pp. 1-36. vom Brocke, J., Rosemann, M. (Eds.) (2015), Handbook on Business Process Management (International Handbooks on Information Systems) (Vols. 1 and 2). 2nd edition, Berlin: Springer, pp. 105 - 122. vom Brocke, J., & Rosemann, M. (2014). Business Process Management. In Wiley Encyclopedia of Management : Volume 7. Management Information Systems, 2014 vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten Principles of Good Business Process Management. Business Process Management Journal (BPMJ), 20(4), pp. 530-548. Free access to articles via the lecturers website: http://www.janvombrocke.com.