| Inhalt |
Managing business processes has always been key to management science and practice. Today, driven by pervasive digitalization, capabilities of analyzing, improving and innovating business processes are of ever higher importance than ever before. They are subject to everyday business and for many organizations they are vital for succeeding in competitive markets. Innovative technology, such as blockchain, data analytics, artificial intelligence and Internet of Things (IoT), in specific, drive both speed and extent of market change. Modern business process management (BPM) does not only focus on processes inside an organization, but increasingly focusses on creating and managing processes in emerging ecosystems of co-innovating organizations. Against this backdrop, this lecture provides a theoretically sound and practically relevant introduction to Business Process Management (BPM). In a nutshell, BPM concerns the development of capabilities to plan, design and manage work in organizations. While early contributions to BPM have primarily focused on modeling processes, contemporary BPM – as thought in this class – focuses on the development of organizational capabilities to empowering enterprises to compete in excellence and innovation. Contemporary BPM enables organization to continuously reflect their business processes, and evaluate them in light of dynamically changing markets and technology. It provides means for managers to systematically analyze and engineer as well as to successfully transform processes. The course applies a well-established Six Elements Framework for BPM, comprising of capabilities in: Strategic Alignment, Governance, Methods, IT, People und Culture. Each capability area will be introduced in detail and cases will be discussed to how organizations develop capabilities across all six capability areas. The framework also provides the structure for two seminal BPM books we use in class: the BPM Handbook and the BPM Cases Book. That way, students will be provided a well thought through structure that is used throughout class as well in the reading material. |
| Literatur |
vom Brocke, J., Mendling, J., Rosemann, M. (2021), BPM Cases. Digital Transformation – Strategy, Processes and Execution, Berlin: Springer, pp. 1-17. *
vom Brocke, J., Mendling, J. (Eds.) (2018), BPM Cases. Digital Innovation and Business Transformation in Practice, Berlin: Springer, pp. 1-36. *
vom Brocke, J., Rosemann, M. (Eds.) (2015), Handbook on Business Process Management (International Handbooks on Information Systems) (Vols. 1 and 2). 2nd edition, Berlin: Springer, pp. 105 - 122.
vom Brocke, J., & Rosemann, M. (2014). Business Process Management. In Wiley Encyclopedia of Management : Volume 7. Management Information Systems, 2014
vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten Principles of Good Business Process Management. Business Process Management Journal (BPMJ), 20(4), pp. 530-548.
Free access to articles via the lecturer's website: http://www.janvombrocke.com
* available at "Studiladen" |