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Operations and Supply Chain Management


Dozent/in Dr. Mehmet Chakkol
Veranstaltungsart Vorlesung
Code FS261075
Semester Frühjahrssemester 2026
Durchführender Fachbereich Wirtschaftswissenschaften
Studienstufe Bachelor
Termin/e Di, 03.03.2026, 14:15 - 18:00 Uhr, HS 3
Di, 17.03.2026, 14:15 - 18:00 Uhr, HS 3
Di, 31.03.2026, 14:15 - 18:00 Uhr, HS 3
Di, 28.04.2026, 14:15 - 18:00 Uhr, HS 3
Di, 12.05.2026, 14:15 - 18:00 Uhr, HS 3
Di, 26.05.2026, 14:15 - 18:00 Uhr, HS 3
Umfang 2 Semesterwochenstunden
Turnus Bi-weekly
Inhalt Session 1: Creating Value with Operations: What is Operations Management?, Operations Characteristics, Input transformation output, 4Vs, Performance Objectives

Session 2: How do we design Operations: Process Types, Layout Types, Capacity Management, Balancing Workload

Session 3: How do we improve Operations: Process Improvement methods, Lean, Six sigma, TQM, DBR, Breakthrough versus continuous improvement

Session 4: How do operations exist in Supply Chains: Outsourcing, Supply Chain Strategies, Supply chain design, Triple A, 4R

Session 5: How to manage relationships in Supply Chains: Buyer-supplier relationships typologies, Strategic Relationship Management Strategies, Systems dynamics, Types of SC systems

Session 6: Sustainability and Innovation in Supply Chains: Supply Chain integration, Sustainable Operations, Risk Management, Future of SCM, Emergent Technologies
Schlagworte Nachhaltigkeit
Lernziele On completing the module, students will be able to:
- Critically comment on the relationship between the company strategy and the operation
-Develop a comprehensive understanding of the strategic supplier relationship management strategies
- Apply a number of frameworks that highlight any gaps between strategy and delivery
- Clearly categorise the operation in terms of service/production orientation, the typology of an operation and the dominating forces in operation layout
- Identify a range of operations improvement techniques/ methodologies, understanding their limitations and their potential rewards
- Appraise the application of lean in both production and service environments
- Demonstrate an understanding of the main concepts in supply chain dynamics
- Critically discuss the reasons why supply chain management is a strategic function in modern organisations
- Explain the sustainability issues concerned with complex modern supply chains
- Examine the supplier relationships with associated risks, benefits and relationships management strategies
Sprache Englisch
Anmeldung Binding registration takes place via the UniPortal; see notes below in the «Proof of Performance» field.

For course information and materials, registration on the OLAT e-learning platform is required from 2 – 27 February 2026. The students themselves are responsible for verifying the course’s creditability towards their degree program.
Direct link to the OLAT course: to follow
Leistungsnachweis ***IMPORTANT*** In order to acquire credits, and/or take the examination, registration via the Uni Portal within the regular examination registration period (2 – 16 April 2026) is MANDATORY. Further information on registration: www.unilu.ch/wf/pruefungen
Abschlussform / Credits Written paper (80%), attendance + oral participation (20%) / 3 Credits
Hinweise All lectures will be held online via Zoom.
Please note: Attendance is mandatory. The oral participation 20% is based on attendance + participation in lectures.
Hörer-/innen Ja
Kontakt Mehmet.chakkol@wbs.ac.uk
Literatur Slack, N., and Brandon-Jones, A., (2019) Operations Management, 9th Edition. Pearson, Harlow.

Christopher, M. (2016) "Logistics and Supply Chain Management: Creating Value added networks" 5th ed. London: Financial Times/Pitman