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Advanced Marketing Management


Dozent/in Prof. Dr. Leif Brandes
Veranstaltungsart Vorlesung
Code HS191569
Semester Herbstsemester 2019
Durchführender Fachbereich Wirtschaftswissenschaften
Studienstufe Master
Termin/e Di, 24.09.2019, 14:15 - 16:00 Uhr, HS 7
Di, 01.10.2019, 14:15 - 16:00 Uhr, HS 7
Di, 08.10.2019, 12:15 - 14:00 Uhr, 4.B47
Di, 08.10.2019, 14:15 - 16:00 Uhr, HS 7
Di, 15.10.2019, 14:15 - 16:00 Uhr, HS 7
Di, 22.10.2019, 14:15 - 16:00 Uhr, HS 7
Di, 29.10.2019, 14:15 - 16:00 Uhr, HS 7
Di, 05.11.2019, 14:15 - 16:00 Uhr, HS 7
Di, 12.11.2019, 14:15 - 16:00 Uhr, HS 7
Di, 19.11.2019, 14:15 - 16:00 Uhr, HS 7
Di, 26.11.2019, 14:15 - 16:00 Uhr, HS 7
Di, 03.12.2019, 14:15 - 16:00 Uhr, HS 7
Di, 10.12.2019, 14:15 - 16:00 Uhr, HS 7
Di, 17.12.2019, 14:15 - 16:00 Uhr, HS 7
Umfang 2 Semesterwochenstunden
Turnus weekly
Inhalt This module teaches you how to develop effective strategies for diverse marketing problems. Starting from four first principles of marketing strategy – all customers differ, all customers change, all competitors react, and all resources are limited – we cover a set of frameworks and analysis tools that you can use to make marketing decisions, and discuss the contexts, in which each analysis tool or specific framework is appropriate.
The module combines classical lectures with (analytics) case discussions. You will also be asked to engage in hands-on exercises, in which you apply a range of analytics tools to develop data-driven marketing strategies.
Lernziele Topic specific knowledge and skills:

You have gained substantial knowledge that allows you to make key marketing decisions, based on data analytics:
1. How to manage customer heterogeneity (e.g., how to use data to identify customers segments)?
2. How to manage customer dynamics (e.g., how to manage and avoid customer churn)?
3. How to create and manage sustainable competitive advantage (e.g., how to fight off attacks)?
4. How to manage resource trade-offs in marketing strategies (e.g., how to allocate the marketing budget wisely)?
5. For points 1. - 4., you will have learned appropriate analytics methods that take you from the data to marketing strategies.

Transferable skills:
1. You are able to apply the concepts and analytic tools from class to real-world case studies and datasets.
2. You are able to clearly articulate your recommended solution to a case problem, and to argue for its appropriateness.
3. You are able to critically evaluate the practical relevance of conceptual frameworks, theories and analytical tools.

Voraussetzungen This is a core module for first semester Master students. No further prerequisites are needed.
Sprache Englisch
Anmeldung To attend the course / exercise, registration via e-learning platform OLAT is required. Registration is possible from 2 to 27 September 2019. The students themselves are responsible for checking the creditability of the course to their course of study.

Direct link to OLAT course:
https://lms.uzh.ch/url/repositoryentry/16616980669
Abschlussform / Credits In-class participation (20%), group project (30%) and individual report (50%) / 3 Credits
Hörer-/innen Nein
Kontakt leif.brandes@unilu.ch
Material Palmatier, Robert W. and Sridhar, Shrihari (2017). Marketing Strategy: Based on First Principles and Data Analytics, Palgrave.
Will be available at the Studiladen.

Additional references may be announced during the course of the module.