| Dozent/in |
Dr. sc. Kathryn Ann Dawson-Townsend |
| Veranstaltungsart |
Vorlesung |
| Code |
HS241289 |
| Semester |
Herbstsemester 2024 |
| Durchführender Fachbereich |
Gesundheitswissenschaften |
| Studienstufe |
Bachelor |
| Termin/e |
Do, 19.09.2024, 10:15 - 12:00 Uhr, E.508
Do, 26.09.2024, 10:15 - 12:00 Uhr, E.508
Do, 03.10.2024, 10:15 - 12:00 Uhr, E.508
Do, 10.10.2024, 10:15 - 12:00 Uhr, E.508
Do, 17.10.2024, 10:15 - 12:00 Uhr, E.508
Do, 24.10.2024, 10:15 - 12:00 Uhr, E.508
Do, 14.11.2024, 10:15 - 12:00 Uhr, E.508
Do, 21.11.2024, 10:15 - 12:00 Uhr, HS 2
Do, 28.11.2024, 10:15 - 12:00 Uhr, E.508
Do, 05.12.2024, 10:15 - 12:00 Uhr, Externer Standort
Do, 12.12.2024, 10:15 - 12:00 Uhr, E.508
Do, 19.12.2024, 10:15 - 12:00 Uhr, E.508
Mo, 13.01.2025, 13:15 - 14:45 Uhr, HS 1 (Prüfung) |
| Umfang |
2 Semesterwochenstunden |
| Inhalt |
The course will cover a variety of topics that are related to how work processes can be documented, analyzed, redesigned/improved, and implemented. These topics include: - Operations analysis and business process management - Lean methods / Toyota Processing System - Automation in healthcare, health-related robotics - Design Thinking (including a site visit to a prototyping zone) - Supply Chain Management - Sustainability in Healthcare - Capacity Management - Implementation and evaluation of changes and decisions
|
| Schlagworte |
Nachhaltigkeit |
| Lernziele |
Healthcare is ultimately delivered and experienced through a myriad of processes, including a doctor’s office visit and associated treatment(s), an operation in a hospital, a visit to a pharmacy for medication, a physical therapy appointment, etc. Healthcare products (medical devices, pharmaceuticals, etc.) are developed and produced through manufacturing processes. Health insurance claims and phone calls are also handled through processes. All of these processes have inputs, outputs, and rely on one or more resources to be completed.
Whether we are looking at new medications and treatments being developed, evidence-based care that is being standardized, or innovative ideas under development, they must be ultimately operationalized, in which someone determines the best way to deliver them to the end customer/patient in reality.
This course will introduce students to the study of processes in healthcare along with various methods to improve these processes, depending on the target outcome: lower cost, lower processing time, higher quality, lower carbon footprint, better customer/patient experience, or a combination of these targets.
There will also be a focus on the topic of capacity management (forecasting demand and planning capacity) as part of managing a hospital’s daily operations. The semester will end with consideration for the implementation and evaluation of process changes and related business decisions. |
| Sprache |
Englisch |
| Anmeldung |
https://elearning.hsm-unilu.ch/course/view.php?id=787 |
| Prüfung |
- Written final exam (80%)
- Active in-class participation [discussions and exercises] (20%) |
| Abschlussform / Credits |
Teilnahme, Prüfung / 3 Credits
|
| Hinweise |
Lehrmethoden:
- Lectures (slides)
- Seminar discussions (case studies, assigned readings)
- Small group exercises (in class) |
| Hörer-/innen |
Nein |
| Kontakt |
kathryn.dawson@unilu.ch |
| Material |
- Will be provided via Moodle |