| Dozent/in |
Dr.med. Roberto Buonomano |
| Veranstaltungsart |
Vorlesung/Seminar |
| Code |
HS251575 |
| Semester |
Herbstsemester 2025 |
| Durchführender Fachbereich |
Gesundheitswissenschaften |
| Studienstufe |
Master |
| Termin/e |
Fr, 07.11.2025, 08:15 - 16:00 Uhr, 4.B55
Fr, 05.12.2025, 08:15 - 16:00 Uhr, 3.B48
Fr, 12.12.2025, 08:15 - 16:00 Uhr, 3.B48 |
| Umfang |
2 Semesterwochenstunden |
| Inhalt |
1. Introduction to the Hospital Sector
• History and development of hospitals
• Types of hospitals and ownership models (public, private, non-profit)
• The role of hospitals within the healthcare system
• Stakeholder
2. Organization and Structure
• Organizational charts, leadership levels, and responsibilities
• Departmental vs. process-oriented structures
• Internal communication and decision-making pathways
• Committees and ethics boards
3. Strategic Hospital Management
• SWOT analysis, mission and vision development
• Market analysis and competitive strategies
• Change management in hospitals
• Digital transformation and innovation strategies
4. Economic and Financial Management
• Cost accounting, controlling, and budgeting
• DRG system (Diagnosis Related Groups) and reimbursement models
• Investment planning and resource allocation
• Key performance indicators (KPIs) and benchmarking
5. Human Resource Management and Leadership
• Workforce planning, recruitment, development, and retention
• Leadership models and styles in healthcare
• Team development and conflict resolution
• Labor law and employee rights
6. Quality and Risk Management
• Quality indicators and certification systems (e.g., ISO, JCI, KTQ)
• Patient safety, error reporting systems (e.g., CIRS)
• Hygiene, safety standards, and infection control
• Clinical pathways and process optimization
7. Legal and Ethical Frameworks
• Hospital law, social legislation (e.g., public insurance regulations)
• Data protection (e.g., GDPR) and IT security
• Patient rights and ethical decision-making
8. Communication and Interprofessional Collaboration
• Communication with patients, families, and staff
• Interprofessional team collaboration
• Diversity, cultural competence, and inclusion
9. Digital Health and IT in Hospitals
• Hospital information systems (HIS)
• Telemedicine and electronic health records (EHR)
• Cybersecurity in healthcare settings
10. Current Challenges and Future Trends
• Staff shortages and demographic change
• Sustainability and the “Green Hospital” concept
• Crisis management and pandemic preparedness |
| E-Learning |
1. Learning Management Systems (LMS)
• Moodle, Canvas, Blackboard
Purpose: For creating and managing online modules, quizzes, discussion forums, and course materials.
2. Virtual Case Studies and Simulations
• SimHospital, i-Human Patients, The Business of Healthcare Simulation
Purpose: For interactive, real-world healthcare management simulations where students make decisions and solve problems.
3. Microlearning Platforms
• EdApp, Biteable, Canva, Articulate
Purpose: For delivering short, focused learning modules, such as videos, infographics, and quick quizzes.
4. Blended Learning Tools
• Moodle, Google Classroom, Zoom, Microsoft Teams
Purpose: For combining online self-paced learning with in-person sessions for deeper discussions.
5. Gamification Tools
• Kahoot, Quizlet, Classcraft
Purpose: To incorporate game elements like quizzes, badges, and leaderboards to motivate and engage students.
6. Video Tutorials and Expert Interviews
• YouTube, Vimeo, Panopto
Purpose: To provide video-based content, including expert interviews, tutorials, and case study analyses.
7. Online Quizzes and Knowledge Checks
• Quizlet, Kahoot, Google Forms, Moodle Quiz
Purpose: To create interactive quizzes and assessments for regular knowledge checks and immediate feedback.
8. Peer-Assessment Tools
• Peergrade, Google Forms, Moodle
Purpose: To facilitate peer reviews and assessments, allowing students to evaluate each other's work with feedback. |
| Lernziele |
1. Analyze organizational structures and decision-making processes
Students can describe and critically analyze various hierarchy and decision-making structures in hospitals with regard to their efficiency and impact.
2. Show how hospitals work in Switzerland
3. Explain the fundamentals of strategic hospital management
Students are able to explain core concepts such as SWOT analysis, target agreements, and strategic planning in the hospital context and apply them to case studies.
4. Understand hospital financing and reimbursement systems
Students can explain key hospital financing systems (e.g., DRG system, budgeting) and assess their influence on medical and organizational decision-making.
5. Reflect on quality and process management
Students are able to explain methods of quality management (e.g., PDCA cycle, certifications, indicators) and discuss their role in continuous improvement processes.
6. Evaluate interdisciplinary collaboration and leadership skills in clinical practice
Students can identify principles of effective interprofessional collaboration and leadership requirements in hospital settings and justify their relevance for patient safety and staff satisfaction.
7. Political ethical medical socio-economic interactions and issues |
| Sprache |
Englisch |
| Anmeldung |
https://elearning.hsm-unilu.ch/course/view.php?id=951 |
| Prüfung |
IMPORTANT: In order to earn credits and participate at the exam registration via Uni Portal within the exam registration period is MANDATORY. As this is a block course the registration and deregistration runs from October 30 - December 10, 2025. Further information: www.unilu.ch/en/study/courses-exams-regulations/health-sciences-and-medicine/exams/ |
| Hinweise |
Teaching methods:
• Flipped Classroom, Case based learning, Project based learning
• Lecture (Powerpoint, Flipchart) |
| Hörer-/innen |
Nein |
| Material |
• Powerpoint, Web (google, youtube, ChatGPT, etc)
• Handout
• Flipchart |
| Literatur |
English literature:
1. Shortell, S. M., & Kaluzny, A. D. (2019)
Healthcare Management: Organization Design and Behavior.
Cengage Learning.
ISBN: 978-1337406043
2. Ramaswamy, R., & O'Neal, M. R. (2017)
Managing Health Services Organizations and Systems.
Pearson.
ISBN: 978-0133752179
3. Thomson, M., & Sadeghi, N. (2017)
Hospital and Healthcare Administration: A Practical Guide for Professionals.
Routledge.
ISBN: 978-1138630431
4. James, L. P. (2015)
Introduction to Healthcare Management.
Jones & Bartlett Learning.
ISBN: 978-1284024817
5. Mishra, P., & Sharma, M. (2021)
Hospital Management: Concepts and Practices.
Elsevier.
ISBN: 978-0128240732
German Literture:
1. Goel, S. L. (2017)
Krankenhausmanagement: Planung, Organisation, Steuerung.
Springer Vieweg.
ISBN: 978-3658164816
2. Pfeiffer, J., & Kuhlmann, E. (2014)
Management im Gesundheitswesen: Eine Einführung in das Krankenhaus- und Gesundheitsmanagement.
Springer Verlag.
ISBN: 978-3642427130
3. Bruch, H., & Schelling, J. (2011)
Krankenhausmanagement: Theorie und Praxis.
Gabler Verlag.
ISBN: 978-3834942765
4. Böckel, K. (2016)
Krankenhausmanagement: Handbuch für die Praxis.
Deutscher Universitätsverlag.
ISBN: 978-3834944547
5. Schwabe, F., & Schnell, H. (2013)
Das Krankenhaus-Management: Konzepte, Modelle und Trends.
Springer Gabler.
ISBN: 978-3658046612
6. J.F. Debatin, A. Ekkernkamp, B.Schulte, A.Tecklenburg (Hrsg)
Krankenhausmanagement: Strategien, Konzepte, Methoden (2024)
Medizinnisch Wissenschaftliche Verlagsgesellschaft
ISBN: 978-3954666294 |